Internship
Office

Customer Success Intern

Join our young and energetic team to change the conversion rate optimization industry

Are you a college or undergraduate student looking for a semester break internship in the software industry?

Howuku internship program offers the opportunity to gain hands-on experience working with a young and energetic team to change the conversion optimization industry!

Who is Howuku?
Howuku is a B2B cloud-based all-in-one digital experience platform to help SMEs improve conversion rates and user experience. We are on a mission to revolutionize the conversion rate optimization industry with our AI technology to help businesses of any size to maximize their online revenue.


Why work here?
- Pioneering SaaS products in the UX & Analytics industry
- Be a part of the founding team and grow together with the company
- We are small - your work and your opinions will have a direct impact

As a Customer Success Executive, you'll have the opportunity to be the face of the brand for new customers to conduct and innovate on creative and engaging on-boarding experiences with our new users.

This fellowship prepares for careers in Customer Success.

Responsibility

  • Provide quality customer support
  • Actively participate in strategic planning to improve our member's experience based on customer feedback and internal knowledge of the systems
  • Build longer term customer relationships to foster brand loyalty
  • Identify and report issues with the customer experience
  • Provide design and product input to the first time user experience
  • Inform and influence our overall growth strategy

Preferred

  • Communication: You can clearly explain complex topics in person and in writing.
  • Empathy: You understand how your customers succeed by stepping into their shoes and showing that you care.
  • Teacher: You enjoy sharing insight and knowledge. You are patient and thoughtful when you educate.
  • Goal Oriented: You are excited for new challenges and work to achieve inspiring goals.
  • Problem Solver: You are adept at spotting issues, and quickly suggest elegant solutions.

Apply for this job

Please email us at hr@howuku.com, attaching CV/ resume stating your applied position.

Key Benefits

Perks & Benefits

Hybrid Working
We are a forward-thinking company and advocate for work-life balance. You get the perfect balance of human interaction and alone/focus time.
Pantry supplies
Enjoy unlimited supplies of snacks and drinks catered on the regular.
Learning Opportunity
Growth is part of our culture. We pride ourselves in giving our people the autonomy to excel in their roles and many avenues to develop their skills.

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