Customer Success Intern

Are you a college or undergraduate student looking for a semester break internship in the software industry?

Howuku internship program offers the opportunity to gain hands-on experience working with a young and energetic team to change the conversion optimization industry!

Who is Howuku?
Howuku is a B2B cloud-based all-in-one digital experience platform to help SMEs improve conversion rates and user experience. We are on a mission to revolutionize the conversion rate optimization industry with our AI technology to help businesses of any size to maximize their online revenue.

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Why work here?
- Pioneering SaaS products in the UX & Analytics industry
- Be a part of the founding team and grow together with the company
- We are small - your work and your opinions will have a direct impact

As a Customer Success Executive, you'll have the opportunity to be the face of the brand for new customers to conduct and innovate on creative and engaging on-boarding experiences with our new users.

This fellowship prepares for careers in Customer Success.

Responsibility

• Provide quality customer support
• Actively participate in strategic planning to improve our member's experience based on customer feedback and internal knowledge of the systems
• Build longer term customer relationships to foster brand loyalty
• Identify and report issues with the customer experience
• Provide design and product input to the first time user experience
• Inform and influence our overall growth strategy

Preferred

• Communication: You can clearly explain complex topics in person and in writing.
• Empathy: You understand how your customers succeed by stepping into their shoes and showing that you care.
• Teacher: You enjoy sharing insight and knowledge. You are patient and thoughtful when you educate.
• Goal Oriented: You are excited for new challenges and work to achieve inspiring goals.
• Problem Solver: You are adept at spotting issues, and quickly suggest elegant solutions.‍‍

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Apply for this job

Please email us at [email protected], attaching CV/ resume stating your applied position.

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