SURVEY TEMPLATES FOR

Fintech Companies

Template #1


1. How do you feel about the service we provide?
2. How easy is it to use our platform?
3. How helpful are our customer service representatives?
4. How likely are you to recommend our company to a friend or family member?
5. What can we do to improve our service?

Template #2


1. What made you choose our fintech company over other options?
2. How satisfied are you with our products and services?
3. What could we improve about our products or services?
4. How likely are you to recommend us to a friend or family member?
5. Would you use our products or services again in the future?
6. Is there anything else you’d like to tell us about your experience with our company?

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