9 Best Feedback Widget Tools for Your Website

Are you struggling to understand your website visitors' needs and preferences? Providing a seamless user experience can be challenging without effective feedback collection methods, making it difficult to identify areas for improvement and make informed decisions.

Feedback widget tools offer a solution to this problem, enabling website owners to collect and analyze valuable information from their visitors with ease. 

To help you choose the right tool, we've compiled a list of the 9 best feedback widget tools that can enhance your website's user experience and boost customer satisfaction.

1. UserVoice

UserVoice is an excellent tool for collecting feedback and managing customer support. With its easy-to-use widget, you can gather suggestions and ideas from your website visitors. The tool offers a simple voting system, enabling users to vote on existing ideas or submit new ones.

Pros: Easy-to-use widget, simple voting system, integrates with popular platforms

Cons: Limited customization, higher pricing

Pricing: Plans start at $699 per month

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2. Howuku

Howuku is an all-in-one website analytics and optimization platform helping growth marketers to understand user experience and perform conversion optimization. With various UX and optimization features such as feedback widget, heatmap, session recording, survey, analytics, AB testing, funnel, etc.

Pros: All-in-one features, heatmaps, easy integration, user-friendly

Cons: Limited free plan

Pricing: Free plan available; paid plans start at $29 per month

3. Mopinion

Mopinion is a user feedback platform that allows you to collect feedback through customizable forms. With its drag-and-drop form builder, you can create surveys tailored to your website and audience. Mopinion also provides in-depth analysis and reporting features to help you make data-driven decisions.

Pros: Customizable forms, drag-and-drop builder, in-depth analysis

Cons: Limited integration options, steep learning curve

Pricing: Plans start at €259 per month

4. Qualaroo

Qualaroo is a feedback widget tool that helps you collect insights from your website visitors. With its unobtrusive design, users can easily provide feedback without any disruption. The tool offers pre-built templates and customizable options to suit your needs.

Pros: Unobtrusive design, pre-built templates, customizable options

Cons: Limited free trial, higher pricing

Pricing: Plans start at $69 per month

5. Feedbackify

Feedbackify is a straightforward feedback widget tool that allows you to create customized forms for your website. You can choose from a range of categories and questions, making it easy to gather the information you need. With Feedbackify, you can track and analyze feedback to improve your website's performance.

Pros: Straightforward, customizable categories and questions

Cons: Limited reporting features, lacks advanced functionality

Pricing: Plans start at $19 per month

6. Usersnap

Usersnap is a visual feedback widget tool that lets your website visitors share their thoughts using screenshots. Users can easily highlight issues and add comments directly on your website. This tool is especially useful for design and layout feedback, making it easier to identify and resolve issues.

Pros: Visual feedback through screenshots, useful for design/layout feedback

Cons: Limited customization, higher pricing

Pricing: Plans start at $49 per month

7. Survicate

Survicate is an all-in-one feedback widget tool that offers various ways to collect user feedback, including surveys, polls, and Net Promoter Score (NPS) questionnaires. With its user-friendly interface, you can customize the look and feel of your feedback forms to match your website's design.

Pros: All-in-one tool, customizable design, various feedback options

Cons: Limited free plan, might be overwhelming for beginners

Pricing: Free plan available; paid plans start at $89 per month

8. Hotjar

Hotjar is a powerful feedback widget tool that offers various features, including heatmaps and visitor recordings. It has a feedback poll option that you can customize to ask your website visitors specific questions, helping you understand their needs better.

Pros: Comprehensive features, heatmaps, visitor recordings, customizable polls

Cons: Limited free plan with 20 response, might be overwhelming for beginners

Pricing: Free plan available; paid plans start at $48 per month

9. Userback

Userback is a visual feedback widget tool that enables your website visitors to provide feedback through screenshots and video recordings. By allowing users to highlight issues and add comments directly on your website, Userback makes it easy to identify and resolve problems.

Pros: Visual feedback, video recordings, integrates with popular platforms

Cons: Limited form customization, higher pricing for additional features

Pricing: Plans start at $59 per month

Conclusion

Collecting user feedback is crucial for enhancing your website and keeping your users happy. These 9 feedback widget tools offer different features and capabilities to help you better understand your visitors' needs and preferences. By implementing one or more of these tools, you can make informed decisions and create a more engaging user experience.

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